|Table of Contents|
Beaux in French literally means "beautiful." Mary wanted a
jewelry and accessory company that specialized in beautiful and unique items, and originally her product
line in 1990 consisted of only her bolo ties for women. The line expanded into brooches, combo pieces
and eventually an entire line of unique and special items for both women and men.
|How does the donation process work?|
Essentially, every purchase will charge your credit card twice - once for about 85% of your purchase
to Beaux Tie Designs and the second time for about 15% of your purchase to the Arizona Institute for
Breast Health. For a thorough explanation on this process, please either click on "Donation Explanation" that
appears most of the time in the left-side of the site, or click here
|How do I pay for my purchases?|
As you shop, you add items to your shopping cart
here at our site. When you are ready to
checkout and pay for your items, you will need to enter your shipping and contact information and then confirm
that your order is precisely as you wanted it. At this point, you have the option to correct anything that is not exactly
to your liking. You may also go back and continue shopping if there is something you missed. You will not be asked
to enter your contact information again - it will stay with you in your cart. After you confirm that your order is
correct, we will process your order and charge your credit card. Once our systems have verified your credit card and given us
an authorization for the amount of your purchase (usually within a few seconds), your order will be cleared and scheduled for delivery.
You will be sent a confirmation email after we accept payment for your order and when we have a shipping tracking number.
|Can I get a bracelet resized?|
Since many of our customers purchase our unique crystal bracelets as gifts, it is
sometimes difficult to know the bracelet size. We offer two sizes of bracelets to
accommodate most wrist sizes. In the event a bracelet does not fit, we will adjust
the size the first time at no charge for the resizing, excluding the shipping. If
a bracelet breaks within the first 14 days, we will also restring it at no charge,
excluding shipping. After 14 days, there is a $10.00 restringing charge, which
includes return shipping.
|Is your site secure?|
The Beaux Tie Designs technology team has an enormous amount of experience with these issues, the two chief architects having
over 25 years each. Your information is not stored on our webservers, and we use Thawte Security Certificates and SSL to
make sure that you are not in danger of being "snooped" while visiting our site. For more information on Thawte security and
for verification of our certificates, please click on the Thawte logo on the left of the screen. The Beaux Tie Designs' servers
are kept in two redundant facilities in Phoenix, Arizona, and are maintained and monitored by a third anonymous facility
protected by a series of firewall mechanisms and monitored 24 hours a day, 7 days a week.
Beaux Tie Designs believes that your information is yours alone, and in that spirit,
we will never sell your name, email address or any other
information specifically related to you to any other organization
for any reason. From time to time, Beaux Tie Designs cooperates in
target marketing exercises, which look at the trends of online buyers.
Therefore, the fact that we had shoppers and the things
they purchased may be disclosed, but never information specific to any individual.
|Do you guarantee your items?|
Every item sold by Beaux Tie Designs is 100% guaranteed to meet your satisfaction
in every way or you may request a no-hassle no-questions-asked refund within 14 days
of purchase. Defective items will be repaired or replaced for a period of 30 days
from initial purchase. Note that since some of the designs created by Beaux Tie Designs
are original, one-of-a-kind art, an exact duplicate may not be available and a new
replacement item may need to be shipped instead. Please keep in mind that products
do change periodically and a replacement item may be sold out, therefore a close
match will be selected. Before sending anything to Beaux Tie Designs, please contact
us first and let us instruct you on how to proceed.
|What is your return/refund policy?|
Items purchased at Beaux Tie Designs are completely guaranteed to meet your satisfaction
in every way, and a tremendous amount of time and effort has gone into ensuring that
you will enjoy your items for a long time. In the unlikely event that you decide you
do not want to keep something you have purchased, you may return it with no questions
asked for up to 14 days after your initial purchase date. A refund for the product
returned will be issued against the original credit card, to the original purchaser
within 3 business days of receiving the returned item. Please be aware that, since
your donation is processed immediately by the Arizona Institute of Breast Health at
the time of purchase, donations cannot be refunded. Please note also that shipping
charges are not refunded. Please check our shipping policy for more details on how
to return an item.
|What is your shipping policy?|
Beaux Tie Designs uses the Ground Shipping Option as the default method
when making purchases. We do offer faster delivery options if you would
like your items shipped more quickly. All you need to do is change your
shipping option by editing your shipping preferences when at the shopping
cart. When items are returned, you MUST send them via a trackable shipping
method for proof of delivery. When shipping a defective item or an item within
the warranty period that requires repair, you must contact Beaux Tie Designs
and request an RMA number. In the case of defective items, Beaux Tie Designs
will cover the cost of shipping. If you are returning an item within the
14-day no-hassle-refund period, you must send the items via a trackable method
and you are responsible for the shipping charges.
|What are cookies and do you use them on this site?|
Cookies are small files sent to your computer from our web server. A huge portion of the websites running today use
remember what shopping cart is yours, and to richen your shopping experience. If you have cookies turned off on your machine,
you will still be able to shop at our site, but we will not be able to remember who you are after you transact with us.
|What credit cards can I use at your site?|
Beaux Tie Designs accepts Visa, MasterCard, American Express and Discover. Every purchase is validated using
address verification and the "CVM" code on the back of your credit card, or on the front in the case
of American Express. The CVM (also sometimes called "CVV2") is one of the newest weapons in the fight against fraud
and identity theft - we at Beaux Tie Designs are proud to be using it.
|Will I pay sales tax on purchases made at your site?|
We are only required to charge sales tax on purchases where the billing address of the credit card
is in Arizona.
You will only pay tax on the non-donation amount of your purchase. For example, if you purchased $100.00 worth of items
and the billing address of your credit card is in Arizona, then we are required to charge you sales tax on $85.00, which
is your total after we subtract the 15% that will be donated in your name. Gift wrapping and shipping charges are included after
sales tax is calculated.
|How can I contact you?|
Click on the "Contact Us" link on the left of every Beaux Tie Designs page to be taken to our contact information
page or click here